This policy describes how STARLORE collects, uses, and protects your personal data. Your privacy is very important to us, and we are committed to managing it with maximum transparency.
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What personal data do we collect?
Contact information: First name, last name, email address, telephone number, and postal address. For example, when you fill out a contact form, sign up for the newsletter, or make a purchase.
Payment information: Credit card, PayPal, or other payment method information, which is handled by secure external payment processors. We do not store this information on our servers.
Browsing data: IP address, browser type, operating system, pages visited, time spent, and approximate geolocation data. This data is collected using cookies and similar technologies to analyze site traffic and improve its functionality.
Why do we collect your data?
We use your personal data for various purposes, based on a specific legal basis (for example, your consent, a contract, or our legitimate interest):
To provide you with our services: We use your data to process your orders, manage your user account, and provide you with the necessary customer support.
To improve our website: We analyze browsing data to understand how our website is used and to optimize its structure, performance, and user experience.
To send you communications: With your consent, we may send you newsletters, product updates, and promotional offers. You can unsubscribe at any time.
To comply with legal obligations: We may need to use your data to comply with legal, accounting, or tax requirements.
How do we share your data?
We do not sell or trade your personal data. We may share your information only with the following categories of parties, ensuring they implement appropriate security measures:
Third-party service providers: Partners who help us manage our website (e.g., hosting providers), payment processors, data analytics services (e.g., Google Analytics), or email marketing platforms.
Legal authorities: If required by law, we may disclose your data to law enforcement or other government authorities.
Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
Access your personal data and request a copy thereof.Request the rectification of incorrect or incomplete data.
Request the erasure of your data (“right to be forgotten”).
Object to the processing of your data for direct marketing purposes.
Restrict the processing of your data in certain circumstances.
Request the portability of your data to another controller.
Withdraw your consent at any time, if the processing is based on it.
To exercise any of these rights, please contact us at the email address provided above.
Data security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. We use encryption (such as SSL) and firewalls to ensure the security of communications on our site.
Changes to the Policy
This policy may be updated in the future to reflect changes in our practices or policies. Any changes will be posted on this page, so please review it periodically.